Franchise Support
Sweet Factory Franchise is proud of the excellent support system provided to our franchisees.
Site Selection
We will assist you in selecting a location based on our site selection criteria: track record of mall, demographics of trade area, comparisons of other impulse and snack tenants' sales, traffic counts, visibility and competition.
We also consider the general location and neighborhood, traffic patterns, lease terms, contributions for leasehold improvements, if any, form the landlord and, of course, the proximity of other franchised units to your proposed franchise location.
We strive to give our franchise owners every opportunity to succeed and that, of course, starts with a good location.
Design and Construction
We will assist you with floor plans for your specific location. All design plans and specifications should follow in accordance with the Franchise Agreement. New stores get the latest highly stylized look and feel. We will make available to you our standard plans and specifications for a prototype store, including exterior and interior design and layout, fixtures, furnishings, and signs.
Training
A store can only be as good as its management team and associates! We are committed to providing a hands-on, extensive 6-week Owner/Manager-in-Training Program that covers the following subjects: customer service, store standards, store organization, POS training, opening and closing, employee scheduling, merchandising, project management, office administration, physical inventory, and much more.
Field Support
Our goal is to equip you with all the tools you need to run a successful operation. Our team of experts in Real Estate, Merchandising, Design, Construction, and Operations are always ready to help you. Site visits are conducted periodically to make sure your store is delivering the premium candy buying experience.
We have a team of buyers and merchandisers and are always one step ahead of the latest candy and collectibles trends. Sweet Factory strives to have the most sought after items for which customers are looking.
On-Site Support
On-site pre-opening and post-opening assistance at the store is provided in accordance with provisions of the Franchise Agreement.
Continuing Education
You will receive periodic emails and weekly mails to educate you on running a successful Sweet Factory store.